Norwegian Viva Review: 20 Things I Loved and Hated

Viva La Vida: A Deep Dive into Norwegian Viva – The Good, The Bad, and The Buzzed-About

As seasoned navigators of the high seas and chroniclers of all things afloat, we’ve just returned from a truly illuminating voyage aboard the Norwegian Viva. This isn’t just another cruise ship; it’s a vessel that’s generated considerable buzz since its debut, and frankly, we couldn’t wait to put it through its paces. For anyone considering their next cruise vacation, whether it’s your first foray into the world of cruising or you’re a seasoned veteran with countless cruise bookings under your belt, this comprehensive review is for you. We’ve meticulously documented our experience, highlighting 20 distinct elements – the things we absolutely adored and the aspects that left us scratching our heads. So, settle in, grab a beverage, and let’s set sail on our honest assessment of the Norwegian Viva.

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The Viva Highs: What We Absolutely Adored

Let’s kick things off with the things that truly shone on the Norwegian Viva. These are the elements that made our cruise vacation memorable and, in many cases, set this ship apart from others in the contemporary cruise market.

The Indulgent Haven Experience

Oh, The Haven. Where do we even begin? If you’re looking for an elevated experience, and your cruise booking allows for it, The Haven on Norwegian Viva is an absolute triumph. From the moment we stepped into the dedicated lounge, we felt a palpable shift in atmosphere. The private sundeck, with its infinity pool overlooking the aft, was a serene oasis we frequented often. The service here was impeccable – attentive without being intrusive, and every request was met with a genuine smile. Dining in The Haven restaurant was a highlight, offering a more refined and intimate experience than the main dining rooms. For us, The Haven is not just a cabin category; it’s a distinct and luxurious cruise within a cruise.

The Exceptional Food at Onda by Scarpetta

We’re foodies at heart, and often, cruise ship dining can be a mixed bag. However, Onda by Scarpetta on Norwegian Viva is a culinary masterpiece. The pasta dishes, particularly the spaghetti with tomato and basil, were simply divine – perfectly al dente and bursting with fresh flavors. The service was attentive and knowledgeable, guiding us through the menu with expertise. This isn’t just good cruise ship food; it’s genuinely excellent Italian cuisine that rivals many land-based restaurants. It’s a specialty restaurant that’s well worth the additional charge and a must-do for any food lover on their cruise vacation.

The Engaging Speedway Go-Karts

Yes, we’re adults, and yes, we absolutely loved the Speedway Go-Karts! The multi-level track offers a thrilling and surprisingly exhilarating experience. It’s a fantastic way to burn off some energy and unleash your inner speed demon. The queue can get long, so our tip is to head there early or during off-peak times, perhaps during dinner service. It’s a unique offering on a cruise ship and a fantastic addition for families and adults alike looking for some high-octane fun.

The Stunning Artwork Throughout the Ship

Norwegian Viva is a floating art gallery. The attention to detail in the public spaces, with a curated collection of contemporary art, is truly impressive. From the striking sculptures to the vibrant paintings, there’s always something beautiful to catch your eye. It elevates the aesthetic of the cruise ship and makes simply walking through the corridors an enjoyable experience. It’s a sophisticated touch that adds a layer of refinement to the overall ambiance.

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The Ocean Boulevard Promenade

We’re huge fans of Norwegian’s Ocean Boulevard, and on Viva, it’s even better. The wide, spacious promenade wraps around the ship, offering stunning ocean views and plenty of comfortable seating areas. It’s perfect for a leisurely stroll, an early morning jog, or simply finding a quiet spot to read a book and watch the waves roll by. The glass bridges, extending out over the water, provide fantastic photo opportunities and a unique perspective of the ocean below. It truly connects you with the sea, which, after all, is a primary reason for taking a cruise vacation.

The Incredible Variety of Bars

Whether you’re in the mood for a classic cocktail, a craft beer, or a glass of fine wine, Norwegian Viva has a bar for every preference. We particularly enjoyed The Belvedere Lounge for its sophisticated atmosphere and fantastic live music, and the Penrose Atrium Bar for its vibrant energy and central location. Each bar has its own distinct personality and drink menu, ensuring you’ll always find a perfect spot to unwind and enjoy a libation. The comprehensive beverage packages can be a good value if you plan on sampling many of these fantastic options.

The Excellent Main Dining Room Food Quality

While we often gravitate towards specialty restaurants, we were genuinely impressed with the quality and variety of food in the main dining rooms. The menus changed daily, offering a good mix of classic and contemporary dishes. The portion sizes were reasonable, and the food was consistently well-prepared and flavorful. It’s reassuring to know that even without upgrading to specialty dining, you can enjoy excellent meals throughout your cruise vacation.

The Thoughtful Cabin Design (Balcony and Above)

We had a balcony cabin, and we were very pleased with the smart and efficient use of space. The bathroom was surprisingly spacious for a cruise ship, and the shower had excellent water pressure. There was ample storage, and we loved the comfortable seating area. The balcony itself was a decent size, offering a private outdoor retreat to enjoy the sea air. This thoughtful design contributes significantly to a comfortable and enjoyable cruise vacation experience.

The Engaging Interactive Games at Galaxy Pavilion

For those who love a bit of friendly competition and cutting-edge technology, the Galaxy Pavilion is a fantastic addition. From virtual reality experiences to thrilling arcade games, there’s something for everyone. It’s a great way to spend an afternoon, especially on sea days, and offers a unique entertainment option that goes beyond traditional cruise activities. It’s another example of Norwegian Viva catering to a diverse range of interests on its cruise ship.

The Vibrant Live Music Venues

Norwegian Viva truly shines when it comes to live music. We discovered talented musicians performing in various venues across the ship, from the jazz ensemble in The Belvedere Lounge to the rock band in Syd Norman’s Pour House. The quality of the performances was consistently high, creating a lively and enjoyable atmosphere throughout the cruise ship. It adds so much to the evening entertainment options and creates a fantastic backdrop for a memorable cruise vacation.

The Viva Lows: What Left Us Wanting More

Photo Norwegian Viva cruise ship review

Now, for the other side of the coin. While Norwegian Viva offers a fantastic experience, there were certain aspects that, in our experienced opinion, could use some improvement or simply didn’t live up to our expectations.

The Crowded Pool Deck

On sea days, the main pool deck felt undeniably cramped. Finding a lounge chair was a challenge, and the general atmosphere was often chaotic. While we appreciate the desire to maximize space, it felt like too many people were vying for too few resources. This is where The Haven really proves its worth, offering a much more tranquil pool experience. For those without Haven access, it can be a bit of a scramble to find a comfortable spot.

The Repetitive Main Entertainment Shows

While the live music elsewhere was excellent, the main theatre shows, particularly “Beetlejuice,” felt a bit repetitive for our tastes. While the talent was undeniable, the show itself didn’t quite capture our attention as much as we’d hoped for over multiple viewings. We often found ourselves seeking out other entertainment options after seeing it once. We’d love to see a bit more variety in the production schedule.

The Slow Service in Some Bars (Especially Peak Times)

While the variety of bars was a major plus, the speed of service in some of them, particularly during peak evening hours, could be frustratingly slow. We found ourselves waiting longer than we would have liked for drinks, even when the bars didn’t seem overwhelmingly busy. This is an area where a bit more staff training or increased staffing levels could significantly improve the guest experience.

The Lack of Unique Shore Excursion Options

For an itinerary that visits some truly incredible cruise ports, we felt the shore excursion offerings were somewhat generic. While all the standard tours were available, we were hoping for a few more unique or off-the-beaten-path options. As seasoned cruisers, we often look for those distinctive experiences that truly immerse us in the local culture. It’s an area where Norwegian could enhance the overall cruise vacation package.

The Constant Upselling and Add-on Pressure

We understand that cruise lines operate on a business model that includes additional revenue streams, but on Norwegian Viva, the upselling felt particularly relentless. From specialty dining to spa treatments to photos, there was a constant barrage of opportunities to spend more money. It can detract from the relaxed atmosphere of a cruise vacation and feel a bit overwhelming at times.

The Uncomfortable Seating in Some Public Areas

While the ship is visually stunning, we found some of the seating in public areas to be more focused on aesthetics than comfort. There were instances where we wanted to relax and enjoy the ambiance but struggled to find truly comfortable chairs or sofas. This is a minor point, but it can impact the overall enjoyment of the communal spaces.

The Overly Complicated NCL App

In an age where seamless digital experiences are expected, the NCL app felt unnecessarily clunky and complicated. While it’s supposed to be your go-to for daily schedules, reservations, and communication, we often found it difficult to navigate and prone to glitches. A more intuitive and user-friendly app would greatly enhance the onboard experience and make managing your cruise booking much easier.

The Limited Free Snack Options

While the main dining rooms and specialty restaurants offer excellent food, the free snack options outside of these venues were somewhat limited. We found ourselves wishing for more readily available casual bites or grab-and-go options beyond the buffet during various times of the day. Sometimes, you just want a quick snack without committing to a full meal.

The Noise Levels in the Penrose Atrium

While visually striking and a central hub, the Penrose Atrium could get incredibly noisy, especially during peak activity times. The acoustics seemed to amplify sound, making it challenging to have a quiet conversation or simply relax in the surrounding areas. It’s a beautiful space, but the noise level can be a detractor.

The Slow Wi-Fi Speed (Even for Paid Packages)

Despite purchasing a premium Wi-Fi package, we found the internet speed to be consistently slow and unreliable. In today’s connected world, having decent internet access, even on a cruise ship, is increasingly important for many travelers. This was a significant frustration, particularly for those who need to stay connected for work or to share their cruise vacation experiences with friends and family. It’s an area where we believe substantial improvement is needed.

Final Thoughts: Who is Norwegian Viva For?

Having spent a considerable amount of time exploring every nook and cranny of the Norwegian Viva, we’ve come away with a clear picture of who this ship will appeal to most. For those who prioritize modern design, innovative onboard activities, and a vibrant atmosphere, Norwegian Viva is an excellent choice. If you’re a foodie, particularly with a penchant for Italian cuisine, Onda by Scarpetta alone is a compelling reason to consider this cruise ship. The Haven offers an unparalleled luxury experience for those willing to invest in an upgraded cruise booking.

However, if you’re seeking a more tranquil and intimate cruise vacation experience with fewer crowds and less emphasis on constant activity, some of the ship’s busier public areas might feel overwhelming. First-time cruisers who are looking for a lively and engaging experience will likely find much to love, especially with the variety of entertainment and dining options. Frequent cruise travelers who appreciate contemporary ships and unique amenities like the Speedway will also find themselves right at home.

Ultimately, the Norwegian Viva is a bold and exciting addition to the Norwegian Cruise Line fleet. It delivers on many of its promises, offering a fresh take on modern cruising. While it has its areas for improvement, the overall experience is positive and memorable. As experts in the field, we can confidently say that for the right traveler, a cruise vacation on the Norwegian Viva could be an absolutely fantastic experience, offering a blend of excitement, indulgence, and memorable moments across every cruise port. Just remember to consider our highlights and lowlights when planning your next cruise booking!

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